Most of the iPhone users may familiar with the most annoying iTunes error “iTunes could not connect to this iPhone because an unknown error occurred (0xE8000065)”.
I also faced that problem. So i did a couple of experiments on it. Finally figured out why this error is occurring.
I don’t know whether i was right or wrong. But itunes have some compatibility issues with Anti-Virus software’s (includes firewall).
Because whenever i faced the error ..i am simply opting pause protection in my anti-virus software (Kaspersky Internet Security) . Then itunes detecting my iPhone as soon as i re-opened the iTunes.
Two simple solutions i figured out for this problem :
- If you see this error simply close iTunes software (No need to re-connect the iPhone) pause the protection in your anti-virus/disable Firewall temporarily. Then re-open the itunes (see your self that your iPhone connected now)…
- The above method will works for sure. In case if it don’t worked. You need to “Hold Power Button & Home Button simultaneously untill you see the Apple Logo.
Note : Do this method keeping the iTunes open
At least one solution should definitely works. Feel free to ask me for more help.